AARSWEBS · CUSTOMER SUPPORT

Refund & Cancellation Policy

Understand our service fees, cancellation process and how to get help with a payment or project concern.

Last updated: 12 September 2026

Before you purchase

Please review your selected package, deliverables and billing frequency before paying. If you are unsure which service fits your needs, contact our team first.

Our general policy: service purchases are final and fees are non-refundable, except where a refund is required by applicable law or expressly provided in the written terms agreed for your purchase.

Service fees  ·  Monthly plans  ·  Get payment help

1. What this policy covers

This policy applies to professional services purchased directly from AARSWEBS Solutions Co. LLC, including advertising management, account reviews, suspension and disapproval support, Merchant Center and Business Profile services, website work and related consultancy.

These are services rather than physical products, so there is no physical item to return. Any specific refund or cancellation terms agreed in writing for your purchase should be read alongside this policy.

2. One-time service fees

Your fee pays for the professional work included in your package, such as analysis, audits, correction guidance, agreed implementation, account management or appeal preparation. The exact scope is stated in your selected package or proposal.

We do not offer a general money-back guarantee. A change of mind or an outcome that does not meet your expectations does not, by itself, create a refund entitlement. This does not limit your rights if the agreed service is not supplied or is defective under applicable law.

If you need to stop a one-time project, contact us promptly so we can confirm its status and explain the position under your agreed terms.

3. Monthly plans and cancellation

Recurring management fees cover the service described for each billing period. Cancelling a subscription and requesting a refund for an existing payment are separate requests.

To request cancellation, email sales@aarswebs.com or message us on WhatsApp using the details below. Include your billing email, service name and a request to stop future renewals. Contact us before the next renewal so the request can be processed.

Any notice period, minimum commitment and cancellation effective date depend on the terms agreed for your plan. Where your package states that there is no minimum commitment, that remains the case. Our team will confirm the cancellation status and effective date in writing.

Cancellation does not automatically refund a payment already made. Refund eligibility remains subject to your agreed terms and applicable law.

4. Advertising spend and third-party charges

AARSWEBS service fees are separate from advertising spend, hosting, domains, paid applications and other third-party costs unless your package expressly includes them.

For payments made directly to Google, Meta or another provider, refund requests must be handled under that provider’s terms. We cannot issue refunds for payments collected directly by another company.

5. Billing errors or service concerns

If you believe you were charged twice, charged incorrectly, or have not received an agreed deliverable, contact us with your payment reference and a description of the issue. We will review the payment and project records and explain the appropriate next steps.

Where a refund is approved or legally required, we will confirm the amount and processing details. The time for funds to appear depends on the payment provider and your bank.

Please share any concern about the work with your project team so we can understand it and discuss a resolution.

6. Contact us about your payment

Email: sales@aarswebs.com
WhatsApp: +971 52 639 4202
Business: AARSWEBS Solutions Co. LLC · Dubai, United Arab Emirates

To help us locate your order, include:

  • Your name and billing email
  • The service purchased and payment date
  • Your invoice or transaction reference
  • A short explanation of your request and relevant screenshots

Do not send passwords, security codes or complete card details.

Discuss a Payment or Cancellation

7. Your legal rights

Nothing in this policy excludes or restricts any consumer right or remedy that cannot lawfully be excluded. Where applicable law requires a refund or another remedy, that requirement takes precedence over this policy.

Questions before ordering? Contact AARSWEBS so we can explain the service scope and billing terms before you proceed.

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